Unfortunately, shipping to Switzerland and France is currently not available due to technical reasons. We apologise for the inconvenience and thank you for your patience.

Product information

Delivery Terms

Shipping and Delivery Terms

These delivery terms apply to all orders and purchase contracts concluded through the website https://www.pjur.com/ (including all subdomains) and through the platform https://pjur2skin.com/.

  1. Delivery Destinations & Exclusions
  • Delivery is available exclusively to addresses within Europe.
  • Important Notice: For technical and logistical reasons, delivery to France and Switzerland is permanently excluded.
  1. Shipping Costs & Free Shipping Threshold
  • All orders are shipped exclusively as insured parcels via DHL.
  • For orders with a gross value below €30.00, a flat-rate shipping fee applies in accordance with the shipping rates listed under “Payment Methods & Shipping Terms”.
  • Orders with a gross value of €30.00 or more qualify for free shipping.
  1. Delivery Times & Commencement of the Delivery Period
  • The delivery time in working days is specified separately for each product in our online shop. Additional country-specific delivery estimates are provided under “Payment Methods & Shipping Terms”. In the event of any discrepancies, the delivery time specified for the individual order shall take precedence.
  • If the final day of the delivery period falls on a Saturday, Sunday or an officially recognised public holiday at the delivery destination, the deadline will be extended to the next working day.
  • The delivery period begins on the day following the payment instructions issued to the payment service provider:
    • PayPal payments: On the day following receipt of payment confirmation from PayPal.
    • Credit card payments: On the day following receipt of authorisation confirmation from the credit card provider.
  1. DHL Packstations & Delivery
  • As all orders are shipped via DHL, delivery to DHL Packstations within Germany is available. Please ensure that you provide your Postnummer (DHL customer number) and the relevant Packstation number as part of your delivery address.
  • For logistical reasons, collection of goods in person from our warehouse in Luxembourg is not possible. All orders are delivered exclusively by courier.

Together we can make a difference!

From 1 October to 31 December 2026, we will donate 10% of the purchase price of every pjur product sold on pjur.com to the DKMS patient program Look Good Feel Better, helping to support women throughout their cancer treatment.

Learn more